Privacy Policy

We receive information directly through our website forms, telephone calls, email, WhatsApp and discussions about lessons. Information is also generated when appointments are arranged and tuition takes place. Website tools can collect technical information as pages load or are used.

If somebody enquires on your behalf, they should tell you what they have shared. We will explain any additional source of information when required. External review platforms and services you choose to open have their own privacy notices.

• Respond to questions and help you choose appropriate tuition.
• Assess lesson requests, vehicle availability and pickup coverage.
• Arrange lessons, contact you about arrangements and provide tuition.
• Support learning, practical-test preparation and necessary administration.
• Manage transaction records, complaints and legal obligations where applicable.
• Operate, secure and assess the website and investigate misuse.
• Publish learner material or send marketing only on an appropriate, separately established basis.

An enquiry is not an automatically confirmed lesson. We use the information needed for each purpose rather than treating every detail as necessary for every activity.

Our website uses Elementor form components. The current Contact Us form marks full name, email, mobile number, lesson type, pickup area/postcode, message and privacy acknowledgement as required. Driving experience and preferred contact method are optional on that form.

The booking-request form requires name, email, mobile number, lesson type, pickup address and postcode, driving experience, preferred date/time and privacy acknowledgement. Additional notes are optional. Other older forms have different fields; check their labels before sending.

Current Contact Us and booking-request notifications are addressed to info@barkadrivingschool.co.uk. The booking form also has an email acknowledgement action. Some older published forms retain Gmail routing. Form and server services may also handle submission metadata for delivery and security.

A privacy acknowledgement is not a marketing subscription. An anti-spam honeypot is configured on the current contact and booking forms.

We use your requested pickup location to assess coverage, plan the meeting point and communicate arrangements. Your instructor needs the agreed location and relevant contact details to deliver the lesson.

Please keep these details accurate and tell us if arrangements change. An area or postcode can be sufficient for an initial enquiry; the full agreed address may be needed to arrange collection. Please do not give another person’s address or number without an appropriate reason.

Ask Barka about any recording arrangements before your lesson. Where recording is used, clear information must be provided before it begins about the operator, camera views, audio, purposes, lawful basis, access, disclosure and retention.

Security or incident recording is separate from optional teaching or promotional filming. Promotional use needs separate consideration and permission. Booking tuition is not blanket permission to publish footage of a learner.

The website displays learner photographs and reviews. Identifiable success photographs, names, quotes and videos are personal information. Promotional participation should be optional and explained separately from arranging tuition.

Before using an identifiable learner’s material, Barka must establish and record appropriate permission covering the material and intended channels. Where consent is the basis, you can withdraw it by contacting us. We can address future use and copies under our control; independent reposts and platform copies may require separate requests.

A review posted on Google is subject to Google’s terms and privacy information. Republishing or embedding reviews on Barka’s website also needs to be considered separately.

Information needed to deliver tuition may be made available to the instructor responsible for your lessons. Website hosting, email, security, backup, analytics and review services can also handle information for their respective functions. An installed plugin alone does not establish the provider’s full role or every data flow.

Information may need to be disclosed to professional advisers, insurers or public authorities where a relevant legal requirement, claim or properly assessed purpose applies. Information should be limited to what the recipient needs.

If a self-employed instructor receives a learner’s details, their role must be clear: they may act as a separate controller for their own tuition records rather than simply as Barka’s processor. The applicable privacy information should be provided when details are shared.

Services such as Google, WhatsApp and email/hosting suppliers may involve organisations or processing outside the UK. The locations and legal arrangements depend on the actual service accounts and contracts. Information is not necessarily processed exclusively within the UK.

For a restricted transfer, an applicable UK adequacy arrangement, appropriate safeguards or a lawful exception must be established. Where standard contractual safeguards are used, the required transfer assessment and any additional measures must also be considered. Contact us to ask about the safeguards relevant to your information.

Some learner drivers are under 18 and their information needs particular care. Information and explanations should be appropriate to their understanding. A parent or guardian enquiring or paying does not automatically have access to all of a young learner’s information.

We need an appropriate basis for tuition administration and must consider the learner’s rights, capacity and any relevant safeguarding duties. The UK’s online-service consent age is not a blanket rule that all under-18 tuition processing requires parental consent. Optional publicity involving younger learners needs particular care.

Depending on the circumstances and lawful basis, you can ask for access to your personal information, correction of inaccurate information, erasure, restriction, or transfer of eligible information in a portable format. Some rights have legal limits; for example, required accounting records may not be immediately erasable.

Your right to object: you can object to processing based on legitimate interests, giving reasons linked to your situation. You can object to direct marketing at any time. Where consent is used, you can withdraw it at any time without affecting earlier lawful processing.

Contact info@barkadrivingschool.co.uk or call +44 7300 364607. We may need proportionate checks to avoid disclosing information to the wrong person. Rights requests normally have a one-month response period, subject to the legal rules on clarification, identity checks and extensions. We will explain any applicable restriction or extension.

If you are concerned about how your information is handled, please contact us so we can try to resolve it. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

Visit the ICO complaints page for the current process and contact options, or call 0303 123 1113. Raising a concern with Barka does not remove your right to complain to the ICO.

This notice should be reviewed when the school’s services, forms, technology, providers or data practices change, and when relevant legal guidance changes. Significant changes affecting how your information is used should be brought to your attention where required.

Links to our booking page, Contact Us page and Terms and Conditions are provided for convenience. Terms do not replace this privacy information.